FAQ

Answers to the questions we hear most - about shipping, made-to-order pieces, sizing, and more. Can't find what you're looking for? Contact us.

Do you ship worldwide?

Yes. Jahda Collection ships globally - Lagos to London to New York and everywhere in between. Shipping rates are calculated at checkout based on your delivery location, with DHL express options available for 1-3 day international delivery.

What is Ankara fabric?

Ankara (also known as African wax print) is a vibrant, patterned cotton fabric widely used in West African fashion. Each Jahda Collection piece is crafted from premium Ankara fabric, featuring bold, authentic prints and designs.

Are your pieces made to order?

Most of our collection - including suits, kaftan sets, tunic tops, and custom jackets - is made to order and tailored specifically to you. A smaller selection, like our Summer Classic and Jogger Set lines, ships as ready-to-wear stock.

Can I return a made-to-order item?

Made-to-order pieces are cut and tailored specifically for you, so they're final sale and not eligible for return or exchange, except in cases of defect or an error on our part. Ready-to-ship items (Summer Classic, Jogger Sets) follow our standard 30-day return policy.

What sizes do you offer?

Our tunic tops and kaftan sets are available in a full size range, and our suits offer Slim, Athletic, and Skinny fits for a tailored feel. Check our Size Chart page for detailed measurements before ordering.

How do customs and duties work for international orders?

All shipments crossing international borders may be subject to duties and taxes imposed by the destination country's government. These charges are separate from your shipping fee and are the customer's responsibility.

What payment methods do you accept?

We accept major credit cards, along with fast checkout options like Shop Pay, Apple Pay, and PayPal.

How can I contact Jahda Collection?

Email us anytime at info@jahdacollection.com. We typically respond within 1-2 business days - include your order number if you're writing about an existing order.